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If You Have A Library Bill for Overdue or Lost Materials

• Overdue and other circulation fines
• Invoices for lost items which produce Registrar blocks and Student Account Library Holds

Overdue and other circulation fines

Overdue and other fines can be paid using cash, check, or credit card at the circulation desk of the University, Science, or Dewey Libraries, by phone, or by mail using the address listed below. Fines in excess of $10 [$3 for courtesy borrowers] prevent additional circulation services such as loans, renewals, and remote access to licensed databases such as JSTOR and EBSCO.

Payments can be mailed to:
University Libraries Circulation Billing Unit
LI 118
University at Albany, SUNY
Albany, NY 12222
Credit card payments accepted by phone at 518-442-3601 Mon - Fri 8 am - 5 pm only.

Invoices for lost items which produce Registrar blocks and Student Account Library Holds

When a library item is more than 55 days overdue (25 days overdue for recalled items), it is declared lost and the Libraries send the borrower a Lost Book Invoice. The invoice includes the maximum overdue fine, a processing fee, and the replacement cost of the item. A Registrar block is placed on the borrower's record in PeopleSoft, thereby preventing registration, issuance of diploma or transcript, and other similar activities. If the library-issued invoice remains unpaid for 55 days, a Student Accounts Library Hold is added and the borrower then receives a second invoice for the same total from the Office of Student Accounts. This invoice is called a Library Hold by the Office of Student Accounts. As noted below, Student Accounts invoices must be paid through the Office of Student Accounts. Please be advised that there is no statute of limitation nor expiration date for invoices for lost items. If an item billed as lost is returned, then the processing fee and the replacement cost are cancelled UNLESS a Student Accounts invoice was generated.

Users who wish to settle a Library Hold should take the following actions:

1. Contact Library Circulation Billing Unit:
   Lisa Fenton or Mary Marrongelli, Billing Clerks
   518-442-3601
   Monday - Friday 8 am - 5 pm
   University Library Circulation Desk
2. Circulation Billing staff can provide details regarding the book title, date due, and similar details. Please note that Student Accounts does not have these details available.
3. Where applicable, obtain your Library Invoice number from the Circulation Billing staff. This is necessary to settle your bill through Student Accounts.
4. Circulation Billing staff will refer those needing to settle a Student Accounts Library Hold back to Student Accounts to make payment. Library staff are currently unable to accept payment for Student Account invoices for library holds. However, Library Circulation Billing staff can accept payment for overdue fines and for invoices which are less than 55 days past due.
5. Once payment is received, library blocks, registrar blocks, and library holds are removed by Library staff. This can generally be done within the same business day that the payment is received.

Last modified November 2007
Maintained by EHernandez