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Circulation - Recalling Items

University Libraries Breadcrumb Trail. Circulation Services Breadcrumb Trail. Circulation - Recalling Items

Recall Services

Recalling an item from another borrower

If there is a library book currently checked out to another patron that you urgently need, use the "Recall this Item" option in Minerva, the online catalog. Detailed instructions for placing recall requests are at How to Recall Items Through the Minerva Online Catalog. The current borrower will receive a recall notice indicating that the item is recalled and must be returned in fourteen days from the date the notice is sent. When the book is returned, you will be notified and the item will be held at the Circulation Desk of the library you choose for ten days.


The "Recall this item" option is not available for the following ineligible items: items on the shelf; items on reserve or part of the Interactive Media Center due to their short loan periods; items declared Lost or Claimed Returned; items with a processing status such as Damaged or Missing; items in preparation for general use such as In Cataloging or On Order.


Users are limited to ten active recall requests. Recall requests remain active until filled or the not-needed-after date is reached, whichever is first. Active recall requests which are no longer needed can be deleted through My Library Account options (unless already On Hold awaiting pickup). If the recalled item is not returned 25 days past the recall date, it is declared lost; you may wish to cancel active requests for items declared lost. Contact Interlibrary Loan to arrange for access in the unlikely event this occurs.


The Libraries automatically deletes unfilled recalled requests when the not-needed-after date is reached. Recall requests are also automatically deleted if available items are not picked up from the hold shelf by the pick-up-by date. These automated services are in effect as of October 2006.


For more information, see the Circulation Loan Policy. For instructions on accessing My Library Account, go to the Minerva Help page.


Responding to a recall for an item you have on loan

Most library items may be recalled by another user. Recalls are placed when another user considers their need for an item to be urgent - recalled items must be returned within 14 days or a recall fine of $1.50/day per item is charged. Users are guaranteed a minimum loan period of 14 days before an item reaches its recall due date. Recalls may be placed on items borrowed at any time, including overdue items. Recalled items cannot be renewed but must be returned promptly.


When an item is recalled, the Library sends a recall notice to you. The recall notice will provide either the revised due date or, for items already due within fourteen days or overdue, the recall due date when overdue fines increase from $0.15/day to $1.50/day. Borrowers who do not receive recall notices because they are out of town or failed to provide a current email address remain responsible for the timely return of recalled items. See our web page on Email Notification Service.


The Libraries may recall an item from a user because it has been requested for reserve use. Recalls for reserve take priority over any pending recalls or holds. Items on reserve cannot be recalled.


Users are strongly advised to become familiar with the fines applied to recalled items. Recall fines are $1.50/day per item, to a maximum of $25 per item. Recalled items more than twenty-five days overdue of the recall due date are declared lost and the borrower is fined for the lost item replacement.


The examples below illustrate the effect of recall on due dates and overdue fines:

If the item is due in more than fourteen days, then the due date is revised to 14 days from the recall date. If the item is returned after the new due date, then recall fines immediately apply.
Item dueRecalled onItem due date
based on recall
Recall due dateDate returnedFines accruedExplanation
April 30 March 1 March 14 March 14 March 12 $0.00 Item returned before recall date
April 30 March 1 March 14 March 14 March 15 $1.50 Item returned one day after recall date
$1.50 x 1 = $1.50
If the item is due in less than fourteen days, then the due date remains in effect and a recall due date in fourteen days is also assigned.
Item dueRecalled onItem due date
based on recall
Recall due dateDate returnedFines accruedExplanation
April 30 April 26 April 30
unchanged
May 10 April 30 $0.00 Item returned before due date and recall date
April 30 April 26 April 30
unchanged
May 10 May 3 $0.45 Item returned three days after April 30 due date and before May 10 recall due date
$0.15 x 3 = $0.45
April 30 April 26 April 30
unchanged
May 10 May 12 $4.50 Item returned twelve days late: ten days after April 30 due date and two days after May 10 recall due date
( $0.15 x 10 ) + ($1.50 x 2 ) = $4.50
If the item is overdue, then daily overdue fines of $0.15/day continue to accrue and a recall due date in fourteen days is also assigned.
Item dueRecalled onItem due date
based on recall
Recall due dateDate returnedFines accruedExplanation
April 30 May 5 April 30
unchanged
May 19 May 8 $1.20 Item returned eight days after April 30 due date and before recall date
$0.15 x 8 = $1.20
April 30 May 5 April 30
unchanged
May 19 May 21 $5.85 Item returned 21 days late: 19 days after April 30 due date and two days after May 19 recall date
( $0.15 x 19 ) + ( $1.50 x 2 ) = $5.85

Contact Circulation Staff at 442-3569 with questions regarding this policy.

University Libraries, University at Albany, SUNY.

1400 Washington Avenue, Albany NY 12222 USA. (518) 442-3600.

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