Skip to main content

Frequently Asked Questions

Physical Materials


 

Who do I contact about items in Storage?

Brian Wylock.  Brian's contact information is available in the Catalog Management Services Staff Directory. 

 

I have a collection transfer, replacement, withdrawal, or similar project involving the Libraries' physical holdings.  Who should I contact about getting started?

Wendy West.  Wendy's contact information is available in the Catalog Management Services Staff Directory.  

 

Electronic Resources


 

How do I report a problem with accessing an online database or journal?

Use Libhelp to report issues with accessing our electronic resources.

 

When are online journal records loaded into the online catalog?

Online journal records are loaded into the catalog every 2 weeks.

 

Bindery


 

What is the turnaround time for materials sent to the commerical bindery?

Approximately 5-6 weeks.

 

Do we bind dissertations or theses for students, faculty, and staff?

No, Catalog Management Services does not bind dissertations and theses.  Please contact the Office of Graduate Education for more information about binding dissertations and theses.

University Libraries, University at Albany, SUNY.

1400 Washington Avenue, Albany NY 12222 USA. (518) 442-3600.

Copyright © 2008-2018 University at Albany. All rights reserved.

University Libraries' Facebook Page.
Snapchat at UAlbany Libraries.
University Libraries' Twitter Feed.
The University Libraries' Pintrest site!
University Libraries YouTube Page.
Instagram at UAlbanyLibraries.