Interlibrary Loan / UA Delivery
Interlibrary Loan
* Note on the difference between Interlibrary Loan and
UA Delivery Services:
Interlibrary Loan uses ILLiad software to manage requests. This software is also used for UA Delivery Services, the service for intercampus delivery of books (e.g. delivery of books between Dewey and the University Libraries) and electronic delivery of articles from the physical collections held by the University. The UA Delivery Services are not coordinated through Interlibrary Loan and are distributed at several service points, including the circulation departments of the three libraries and the periodicals department of the University Library, depending upon the call number of the item being requested. However, the Interlibrary Loan department can assist with password problems with ILLiad. The Interlibrary Loan Department is open 10:00 a.m.-4:30 p.m. on Monday-Friday. For help, call 518-442-3613.
Connect to <ILLiad , the software used by the University Libraries for Interlibrary Loan and UA Delivery Services.
First, you may want to read our
Frequently Asked Questions about ILLiad.
Contact Interlibrary Loan
The Interlibrary Loan office is located on the first floor of the University Library, in the Reference wing. Office hours are Monday-Friday, 10 a.m. - 4:30 p.m. You can contact the interlibrary loan office at 518-442-3613 or email us at
For further information about Interlibrary Loan services and policies, contact:
Suzanne Turner, Coordinator of Access Services, Head, Interlibrary Loan
STurner@uamail.albany.edu
518-442-3612
If you are from another library and need assistance with a lending request, contact:
Lynn Lance, Lending Head
518-442-3614
If you are a University at Albany patron and need assistance with a request, contact:
Timothy Jackson, Borrowing Researcher
518-442-3613
Winnie Kutchukian, Borrowing Researcher
518-442-3613