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Circulation - How to Recall

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How to Recall Items Through the Minerva Online Catalog

Instructions for recalls:

  • Access the Minerva Online Catalog. Search for the library item you want. If the item is on loan, you may recall the item. Items on loan have a date due in the Status column. [Some items are ineligible for recall; see Recall Services for details.]
  • Click the Recall this item option.
  • Enter your NetID/Barcode to identify yourself and to enter My Library Account.
    • If you are dumped immediately back to the main search screen, then your NetID/password or Barcode/password combination were incorrect. Try again or go to My Library Account Help.
  • From the Create Recall Request window:
    • Choose the pick-up/delivery location [University, Science, or Dewey Libraries].
    • Enter the date the item is not needed after, such as end of semester [default is six months from current date].
  • Click Go button.
  • Check for the confirmation message at the top of the screen ("Your recall request was received.")
  • The current borrower will receive a notice indicating the item has been recalled and must be returned within fourteen days.
  • You will receive a notice when the item is returned and available for pickup. Items will be held for ten days.

Deleting recall requests:

Users are limited to ten active recall requests. To delete pending requests if no longer needed:

  • Access the Minerva Online Catalog.
  • Select My Library Account and log on. [For instructions on accessing My Library Account, go to the My Library Account Help page.]
  • Select the Recall Requests option.
  • Click the underlined number next to the recall request you wish to delete.
  • Scroll to the bottom of the request details screen.
  • Click the Delete button. Caution: there is no Undo option!

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