The University at Albany Libraries are seeking a graduate student to assist with a student outreach initiative: Library Ambassadors. Library Ambassadors are undergraduate and graduate students who engage in conversations on the UAlbany Libraries and promote library resources, services, and events to the campus community. 

The Outreach and Marketing Graduate Assistant will support the execution of a strategic marketing plan for recruiting students for this volunteer program and aid in the training program for new recruits. Learning how to successfully manage and create engaging content for library social media accounts, with a primary focus on Instagram, will also be a responsibility. The successful candidate for this position may also be assigned additional small projects as they relate to student outreach. 

Responsibilities: 

• Assist in the execution of cohesive marketing, recruitment, and training of students for the University Libraries’ Library Ambassador program. 
• Assist in the management and creation of content for the libraries’ social media accounts with a focus on Instagram. 
• Help create and assist with library outreach activities. 
• Perform other duties as assigned. 

Requirements: 

Minimum Qualifications: 

• Must be enrolled in a University at Albany graduate degree program on a full-time basis during each semester of work. 
• A friendly public service-oriented attitude is a must. 
• Self-motivated: able to complete tasks in a timely manner and make significant progress with minimal supervision. 
• Strong verbal and written communication skills. 
• Demonstrated ability in using social media platforms to communicate or market to diverse populations, or a strong interest in learning this skill. 
• Strong computer skills, especially as they relate to the creation of multimedia items and content. 
• Flexibility in adjusting to new outreach-related assignments as needs arise. 

Preferred Qualifications: 

• Experience with customer service atmosphere and a diverse population. 
• Interest in working in libraries or information science field, particularly in relation to library outreach and marketing.  
• Experience with creating and editing both short and long format videos. 

Hours/Compensation: 

20 hours per week with a flexible schedule. Most work will be performed during the traditional workweek (Monday-Friday, 9:00 A.M.- 5:00 P.M.). Occasional evening or weekend hours may be required. Student may work during semester breaks and intersession hours, though this must be discussed with the supervisor beforehand.  

Stipend of $10,779 for the 2024-2025 academic year and a tuition scholarship for nine (9) graduate credits per semester at the in-state rate. 

The work of this position is intended to be performed in-person and on-site at the University Library on the uptown campus.  

Supervisor: Amanda M. Lowe, Outreach and Marketing Librarian