Public Services Edition
Like everyone else, the University Libraries experienced a change of pace during the 2020-2021 academic year. We are proud, however, to report that adjustment to services were minimal. In fact, the Libraries’ faculty and staff responded to meet the challenges and continued to provide the support the UAlbany community expects.
We’re beginning with Public Services numbers (Access Services, Reference and Research Services, Information Literacy). Be sure to look out for future installments, highlighting Technical Services and more!
Access Services
Book Circulation: 32,379
ILL Requests Filled: 10,213
Equipment Circulation: 37,888
Media Circulation: 290
Total Reserves: 94,939
Reference Services
PAWS Appointments: 48
Subject Librarian Consultations: 404
E-mail Reference: 600
Reference Chat: 2771
Archives Reference: 229
Instruction
Information Literacy Classes: 152
Information Literacy Students Served: 2711
Archives Classes: 31
Archives Students: 434
Total Classes: 183
Total Students: 3145
