Library in Focus: Access Services

By Kendall McGowan, Access Services Evening Associate

Join us for the first installment in the Library in Focus series, featuring the Access Services department.
Damien the Great Dane checking out a book to a student

Damien the Great Dane works a shift at the circulation desk.

Access Services has had a busy year! A lot of the work we do is quantifiable, making it possible to do a round-up of our statistics for the 2025-26 academic year.

These numbers cover the period from the first day of classes last fall (August 25, 2025) to the last day of finals this spring (May 13, 2026). They include contributions from all the hardworking undergraduates, graduate students, and staff in our department.

We provided extensive customer service.

5,988 Hours

Desk coverage across both semesters, plus finals.

33,581 Loans

Items circulated across all three libraries.

3,034 Answers

Questions and tickets resolved by Access Services faculty and staff.

We managed and maintained large collections.

2,177 Scans

Articles and chapters scanned and delivered.

15,287 Items

Pulled for circulation, scanning, or interlibrary loan.

30,000 Books

Shelved across all locations.

We worked closely alongside student employees.

80 Student Employees

56 undergraduate students and 24 graduate students.

148 Trainings

Delivered to student employees throughout the year.

15,800 Hours

Of coverage provided by student employees.